The EI Edge: Emotional Intelligence Skills for New People Leaders

About this course

You were good at your job. Skilled, credible, effective. And then someone put you in charge of other people.

That transition — from doing the work to leading the people who do it — is one of the most demanding shifts in professional life. The technical expertise that earned you this role doesn’t automatically transfer. And most organizations don’t give you much of a runway to figure out what does.

This course focuses on emotional intelligence — a set of learnable skills that research consistently links to leadership effectiveness. Not personality. Not natural talent. Skills. Over six lessons, you’ll work through a practical framework using situations from your own leadership experience as the primary material.

You won’t be asked to consume content and move on. You’ll be asked to apply what you’re learning to real moments from your work — and to document what you notice. That’s where the actual development happens.

How to progress through the lessons

At the end of each lesson, you’ll complete a brief structured reflection before the next lesson unlocks. This isn’t a quiz. There are no right answers.

The first reflection asks you to notice — to pay attention to your own leadership with fresh eyes. From Lesson 2 forward, the ask deepens: what you tried, what happened, and what you’ll do differently. The act of documenting that honestly — even when the answer is “I’m not sure yet” — is the practice. Complete the reflection and the next lesson opens.

A note on reflection

Reflection in this course is not passive. It’s not reviewing what you read or summarizing key points. It’s a structured practice of examining your own experience to extract something useful from it.

Each self-assessment prompt follows a simple framework:

  • What? What actually happened — the observable facts of the situation
  • So what? What it means — patterns, insights, what you’re noticing about yourself
  • Now what? What you’ll pay attention to next — and from Lesson 2 forward, what you’ll try, what happened, and what you’ll do differently.

That framework will feel unfamiliar at first. By Lesson 6, it will be a habit. That’s the point.


Ready to start? Let’s go.